Evaluation of Quality Principles from the Islamic Perspective

نویسندگان

چکیده

Quality is a phenomenon whose existence dates back to the first period of human history. Before industrial revolution, quality was realized through mutual interaction between person producing service or product and customer. Customer's satisfaction an important factor in determining quality. In development quality, which had many different simple applications past, new era started with developments occurred principles, visibility, this period, increase products services, masters working production work background, direct contact producer customer weakened even disappeared. As result this, employers offering services developed systems such as inspection, statistical control, total management ensure has reached its current form management. Studies field continue expand areas education health. The understanding spread throughout world communication transportation facilities global trade, eventually, it come position that affects societies, including Muslims. Muslims, who have trained philosophers scientists fields history, also established major states pioneered life. At point, fact Muslims are at center progress every environment where there no modern necessitates investigating motivation behind situation. Likewise, makes necessary answer questions; "Do issues known principles take place set rules brought by Islam?", “To what extent compatible Islam?” For reason, study, aimed examine their processes, evaluate them within framework Islamic determine perspective Islam on issue. study limited evaluation planning, implementation, precautionary phases Plan-do-check-act cycle (PDCA cycle), focus orientation, leadership senior management, continuous improvement, mechanism. Unlike previous studies, thought evaluated terms based will contribute literature dimension. Moreover, support awareness contributed advancements made fields, especially science, provide today's understanding. studies documents were used. Primary sources used reaching works experts subject, Edward Deming, pioneer academic taken into consideration Qurʾān Sunnah, main Islam. During number verses ḥadīths related used, some examples from Sunnah Prophet Muḥammad given, considering would volume not all mentioned. end been found “the top centricity, doing firstly stakeholders accordance plan, obtaining results following applications, evaluating obtained together relevant internal external making improvements final step” among set, dimensions. understood religious teachings practices source for achieve significant success do work.

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ژورنال

عنوان ژورنال: Hitit ilahiyat dergisi

سال: 2022

ISSN: ['2757-6957', '2757-6949']

DOI: https://doi.org/10.14395/hid.1072356